With roughly 4,653 households in Shiloh and a median build year of 1982, you're looking at a town where most garage doors and their original openers are now well past the point where parts wear out on schedule - rollers, cables, and the first-generation chain-drive openers that came standard through the 80s and into the 90s. That's later than a lot of the York area, where houses often date to the 1960s and 70s, but 1982 hardware still has 40-plus years on it in most cases, which is beyond the service life of nearly every spring and roller set ever installed.
The other factor is the cold. This region sits in a severe cold climate band, and that matters for garage doors specifically because torsion springs lose tension and become brittle faster with repeated hard freezes, and steel tracks can bind when cold tightens the tolerances between roller and rail. We see more spring failures and track misalignment calls in Shiloh in the deep cold months than any other time of year, and a door that's been limping along all fall tends to finally quit once temperatures drop hard.